What Happened to My Purchase Order Emails From QuickBooks?

Ask the Accountant…

Question: After I emailed a purchase order to a supplier in QB Premier, I used to see a message telling me that it had been emailed. I don’t see that anymore. What happened?

Answer: You are probably talking about a pop-up message that said: “QuickBooks sent the email to your email application. Your email application will send it to the recipient.”

It’s a double-check to you that QB has indeed sent out the email. It is likely that you inadvertently checked the box within the pop-up message that says, “Do not display this message in the future.”

If you would like the messages to appear again, make the following adjustment:

Edit – Preferences – General – Click “Bring Back All One-Time Messages” – Restart QB

The messages should start reappearing again.

Please email your questions to Harriet at Ask The Accountant.

QuickBooks Premier and Enterprise can be modified to better serve ad specialty distributors. Harriet Gatter is a QuickBooks ProAdvisor, a former accounting professor and a former ad specialty distributor. She advises ad specialty distributors to use QuickBooks Premier and Enterprise, often in conjunction with other industry-specific software, to manage the complexities of the ad specialty business, with the results being time saved, errors eliminated and an overall accurate accounting of your business. Contact her at [email protected].

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